Warranty Policy

🔒 ElectraVire 1-Year Limited Warranty

At ElectraVire, we stand behind the quality of our products. That’s why every ElectraVire product comes with a 1-Year Limited Warranty from the date of purchase.

What’s Covered

This warranty covers manufacturing defects in materials or workmanship under normal use, including:

  • Power or charging issues

  • Audio or connectivity defects

  • Mechanical or internal component failures

If a defect is confirmed, we will repair, replace, or refund the product at our discretion.

What’s Not Covered

This warranty does not cover:

  • Damage caused by misuse, abuse, or accidents

  • Normal wear and tear

  • Water damage (unless the product is explicitly rated as water-resistant)

  • Unauthorized repairs or modifications

  • Damage caused by improper charging equipment

How to Make a Warranty Claim

To submit a warranty request:

  • Contact our support team at support@electravire.com

  • Include your order number and a brief description of the issue

  • If requested, provide photos or a short video showing the problem

Our support team will respond within 1–2 business days.

Shipping & Replacements

  • For approved warranty claims, we will cover the replacement or repair cost

  • In some cases, return of the original product may be required

Peace of Mind

This warranty is provided in addition to your rights under Canadian consumer protection laws and does not affect those rights.